Frequently Asked Questions
Everything you need to know about shopping with 4feetshoes.
How do I know which size to order?
We provide a detailed size guide on every product page. Since sizing can vary between brands, we recommend measuring your foot from heel to toe and comparing it to our chart for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn footwear in its original packaging. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How long will it take for my shoes to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new pair sooner.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, usually ranging from 7 to 14 business days depending on customs processing.
Are your shoes made from sustainable materials?
We are committed to eco-friendly fashion. Many of our collections feature recycled rubbers, organic cotton, and ethically sourced leather. Look for the 'Eco-Friendly' tag on specific product pages.
How should I care for my new shoes?
To prolong the life of your footwear, we recommend using a protective spray before the first wear and cleaning with a damp cloth or specialized brush depending on the material (suede, leather, or canvas).